Contact information

TrueValley49 is committed to providing accessible customer support before and after your purchase.

Customers may contact us regarding product information, order status, shipping, returns, refunds, damaged products, incorrect items, or general store questions.

Store Information

Store Name: TrueValley49
Website: TrueValley49.site

Business Address:
2719 Lake Tahoe Blvd
South Lake Tahoe, CA
United States

Customer Support Email:
bernayilyana4370@hotmail.com

Telephone:
530-577-5005

Established: 2022

Order Support

When contacting us about an order, please provide your order number and the email address associated with your purchase.

Providing relevant photographs may help us investigate damaged, defective, or incorrect product claims more efficiently.

Returns & Refunds

For return requests, please contact us before shipping merchandise back.

Eligible purchases may qualify for free returns and refunds within 30 days under our Return & Refund Policy.

Shipping Questions

TrueValley49 provides free worldwide shipping, with standard delivery estimated at approximately 7–10 business days.

If you believe your package has been delayed, provide your order information when contacting us so our team can assist you.

Customer Communication

We aim to respond to legitimate customer inquiries as promptly as reasonably possible.

For the most efficient assistance, please avoid submitting multiple messages regarding the same issue within a short period, as this may make correspondence more difficult to track.