Contact information
Contact TrueValley49
Welcome to TrueValley49, your destination for practical bathroom storage and organization solutions designed to help make everyday spaces cleaner, more organized, and easier to use.
We specialize in adhesive and suction-mounted bathroom storage products, including corner shower caddies, bathroom shelves, shower baskets, and related organization accessories.
Our customer support team is available to assist with questions about products, orders, shipping, returns, refunds, and general inquiries.
Customer Support
Store Name: TrueValley49
Website: TrueValley49.site
Email: support@TrueValley49.site
Phone: 530-577-5005
Business Address: 2719 Lake Tahoe Blvd, South Lake Tahoe, CA, United States
Established: 2022
Order Assistance
If you are contacting us about an existing order, please include your order number and the email address used when placing your order. Providing these details allows our team to locate your order and respond more efficiently.
For issues involving damaged, defective, incorrect, or missing items, please include a clear description of the issue and photographs when applicable.
Product Questions
Our team can help with general questions regarding:
Product features and specifications
Adhesive or suction installation
Bathroom storage and organization
Product availability
Order information
Delivery and tracking
Returns and refunds
Please carefully review the product description and installation requirements before purchasing, particularly for adhesive and suction-mounted products, as surface compatibility may affect installation and performance.
Shipping
TrueValley49 provides free worldwide shipping.
Our estimated delivery timeframe is 7–10 days. Delivery times are estimates and may vary due to factors such as carrier delays, customs processing, weather conditions, holidays, or other circumstances beyond our reasonable control.
Returns & Refunds
We offer free returns and refunds within 30 days, subject to the conditions outlined in our Return & Refund Policy.
If you would like to return an item, please contact us before sending the product back. Our support team will provide the appropriate return instructions and help guide you through the process.
Business Hours
Customer inquiries are reviewed during our normal support operations. Response times may vary depending on inquiry volume, weekends, holidays, and other circumstances.
We aim to respond to customer inquiries as promptly as reasonably possible.
Get in Touch
For any questions or concerns, please contact:
TrueValley49
Email: support@TrueValley49.site
Phone: 530-577-5005
Address: 2719 Lake Tahoe Blvd, South Lake Tahoe, CA, United States
We appreciate your interest in TrueValley49 and are committed to providing a straightforward, helpful, and reliable shopping experience.